Unbeatable.com

Terms and Conditions

The use of Unbeatable.com is subject to the following terms and conditions.

Unbeatable.com is owned and operated by Liquid New Media Ltd. By entering our site or enrolling, you as a user you are accepting our terms and conditions.

1. Site Membership & Termination of Accounts
As we don’t charge a membership fee, we are happy for you to make the occasional cashback transaction on behalf of other family members or close friends. In other words, we don’t insist that each family member or close friend necessarily have to create their own account. This is subject to fair usage however and one account should not be used to make purchases on behalf of many other people.
One account is allowed per UK/US resident. That person must be living in the US to qualify for an account and receive cashback from our advertised merchants. This is a condition that many of our merchants insist upon.
We reserve the right to refuse membership and further, in the event of fraudulent, abusive or other activity we determine to be un-fair, we reserve the right to terminate your account. In addition, please note that accounts may be disabled if they are deemed to be dormant accounts, as outlined in Section 4.
As a condition of membership, you will need to accept service emails from Unbeatable.com and authenticate your email address. Please note that you will also be signed up to receive emails from us detailing cashback deals, updates to our blogs and other emails in relation to our website and services. You can opt out of these emails from within your account pages.
We reserve the right to terminate a member's account if a serviceable email address is not provided and also if that member marks our emails as abusive, junk or spam.
2. Cashback Rewards
As an enrolled Unbeatable member you may earn 'cashback' or a cash reward from a number of Merchants as illustrated on the website. Note that all transactions you make are not with us, but with the individual retailer. We pass on the cashback we earn from merchants and their tracking agencies for your applicable transactions, where the credit can be traced directly to your account by means of an identification tag provided in the reports of the merchants and their tracking agencies.
Uniquely, we pass on up to 100% of the commission passed to us by the merchants and their tracking agencies. In general, in order to maintain a financially secure website, we can only pass on over 100% commission (in the form of cashback) to some of our more loyal members. The conditions for earning over 100% cashback are set out on our ‘Top-Ups from Unbeatable' page. We may at times offer a topup percentage to all members, this offer may be withdrawn at any time. Cashback amounts offered to our members may vary from commission received by us based on terms and conditions imposed by individual retailers and their agents, or for any other reason at our discretion.
From time to time merchants may increase or decrease the commission paid – in which case the cashback offer illustrated on our site may be incorrect. By default, your applicable transactions will be credited in line with the commission reported to us by the retailer, which may be more or less than the advertised rate. Some retailers pay cashback on the purchase amount inclusive of tax and/or delivery charges and some retailers exclude these values for the purpose of calculating and awarding cashback.
When we have traced a paying, applicable transaction to your account, we will credit your account with a ‘pending payment’. Once the retailer confirms the transaction, the payment will be marked as ‘confirmed’ – this can take 30 days or more from the date of the purchase. If the goods are returned or the sale reversed or amended by any means then the cashback payment will not be made.
Applicable transactions for cashback can be defined as transactions that fulfil the following criteria:
(a) Transactions which are tracked directly back to your account by means of an identifying tag, as reported to us by the merchants and/or their tracking networks. Please note that you must be logged into our site at the time you click through to the merchant in order to have your transaction tracked by means of the identifying tag. We will however, take reasonable measures to warn you if you are clicking through to a merchant whilst not logged into the Unbeatable.com website.
(b) You also must click through to the merchant via the main ‘Continue’ or ‘Continue to Merchant’ buttons on our site. If you click through via a sponsored advert on our website, then no commission or cashback will be earned. We will endeavour to make clear which links are advertising links and therefore will not be applicable links for earning cashback.
(c) Certain repeat purchases also may not qualify for cashback and you must purchase for genuine reasons. You must complete your transaction after clicking directly through to the merchant from whom you wish to purchase (not via any other third party sites) from the Unbeatable website and purchases must then be completed immediately and wholly online. If the merchant decides your transaction wasn’t genuine for any reason, or if the merchant decides that your custom, (whether tracked or not), was deemed to have been provided by another website (such as, but not limited to a comparison site or a search engine) then your transaction will not be applicable.
(d) If your account is terminated or disabled for any other reason, then your cashback will be forfeit and any further transactions which might otherwise become credited to your account will not be deemed to be applicable.
Please note that you can maximise your chances of earning commission over several purchases if you click through to the merchant site from Unbeatable directly before each purchase.
We cannot be held responsible if the merchant fails to report your sale to us. Merchants have their own rules upon which they determine transactions to be genuine, i.e. An attempt to simply earn money by clicking/registering with no intention to continue to use/buy from their website could be deemed as non-genuine. These rules may or may not be advertised by ourselves or the merchant and may be discretionary.
We cannot be held responsible for genuine mistakes relating to product price or cashback rates on the website or email communication. Please check the price on the website you are purchasing from before you purchase. No claim for compensation can be made against Unbeatable.com for the wrong price or out-dated price being quoted.
If you are associated with more than one Unbeatable account (i.e husband and wife) then allowed transaction recurrences may be determined across these multiple accounts as part of fraudulent usage prevention.
Whilst we will endeavour to recuperate non-payments from the retailer, the decision of ourselves, the retailer or retailer’s tracking agent is final. Whilst we will try and recover missing cashback, at any point we reserve the right not to chase missing cashback claims, particularly where no purchase has been made.
Where a cashback enquiry has been successfully paid by a merchant, you may receive a lower amount than expected, this is due to the amounts received by ourselves possibly being lower than the original claim. We do allow you to query this with us. If a merchant still hasn't paid a manual cashback claim after a period of six months then we reserve the right to close the enquiry claim.
Unbeatable.com reserves the right to reclaim or make balance adjustments accordingly where it has been established that any credit has been applied in error. This will include but is not limited to transactions where the credit is not genuinely due or payment for any credited transaction has not been received from a merchant or its agencies. This can include transactions which are already marked as Payable in your Unbeatable.com account, or for transactions which have already been paid over to you by Paypal or any other means. Unbeatable reserves the right to apply fraudulent prevention measures as it sees fit.
For referrals to be paid, the referred member must meet certain criteria such as minimum thresholds as detailed in the referrals section of our website along with exclusions of certain merchants or transaction types. Only referrals for genuine signups will be paid, multiple accounts created for use by the same person or any fraudulent signups will result in termination of your account. The criteria used to determine referral thresholds may be adjusted at any time. Please also see our Referral Terms from the Tell-A-Friend section before sending any invites.
Where a voucher code (also known as discount code or coupon code or other variations) has been advertised on the Unbeatable.com website or forum, either posted by Unbeatable.com itself or by another member, Unbeatable.com cannot be held responsible for the validity of the voucher code. The benefit implied by the voucher code cannot retrospectively be applied. Further, Unbeatable.com can’t be held responsible for any loss of cashback or loss of any other benefit which might otherwise have been gained had a supplied voucher code not been used.
3. Payment Schedule
Cashback payments will be issued at your request. You will be able to request a cashback payment once you have any PAYABLE funds in your account. There is no lower threshold limit before you can withdraw your payable funds by Amazon Vouchers or by Paypal. Commission payments received by ourselves are held as our funds until such time as they are sent in the form of cashback to our members. Once a payment has been made there may be a small period before you can request your next payment.
Should a retailer delay payment or cease trading then we will make every reasonable effort to recover your cashback, but we can make no guarantees to payment until funds have been received from the retailer or their agents.
Individual payment methods may be limited or withdrawn on a discretionary basis to ensure only UK payment transactions are made as per our membership terms. Payment details must be kept accurate by yourself to avoid losing any due payments. Payments made to incorrect destinations are not always recoverable and may be subject to a recovery fee. We will not be held liable for any delays, or consequences of delays in payment. At any point we reserve the right to put payment requests on hold pending any investigation, this may be the case where unusual account activity is detected and verification is therefore required in order to deem the transactions as genuine.
Where a charity donation is made, we will batch up donations until the total donation to an individual charity totals more than £25. Batching up donations will minimise the administration for the chosen charity as well as for ourselves. Once the threshold is reached, we will pass on the entire total of the donation(s) directly to the charity with no charge for administration. 100% of your donation will therefore go to your chosen charity.
4. Dormant Accounts
In order to minimize our administration overhead, or for any other reason, we reserve the right to terminate dormant accounts. In order to keep an account active and ensure it doesn’t get marked as dormant, we do not require purchase transactions, but we do require you simply to log in to your account at least once every 6 months.
5. Modification of Agreement
We may modify any of the terms and conditions contained in this Agreement, at any time and at our sole discretion for any reason. We will post the revised agreement on this website. The new terms will come into effect no later than 30 days after the modification.
6. Miscellaneous
Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
7. Privacy Policy
Our Privacy Policy outlines exactly how we handle your account information and the steps we take to ensure your privacy.
8. Copyright
www.unbeatable.com is protected by copyright. The site, in whole or in part, is for your personal use only. You may not reproduce, or make available any part of the site, with or without amendments, other than for your own private use. Nor may you reproduce or make available any of the data contained within the site without our express written consent. You may not distribute or commercially exploit this site, without the express written consent of Liquid New Media Ltd. We reserve all other rights.
9. Indemnification
You agree to indemnify Liquid New Media Ltd against any loss, liability, claim, demand, damage or expense (including legal fees) that may occur in connection with the use of this site. We take reasonable care and skill to ensure that the data provided on this site is accurate and up to date. However, we give no warranty of the accuracy of any information on the site and do not accept liability for any errors or omissions, neither do we accept liability for any resulting damage or loss.
10. Linking from External Websites
www.unbeatable.com is happy for other websites to link to it; however, it does not permit pages to be loaded into frames on other sites. It does not permit links from any websites that contain material which could be construed as offensive.
11. Links to External Websites
www.unbeatable.com links to many other websites for information and as a service to our users. The external websites are not under our control and we are not responsible for the content of any linked site. By listing or linking to another site, we are not making any kind of endorsement and we accept no liability in respect of the content. We do not guarantee that links will work all of the time and cannot control the availability of the linked pages. If you deem any link inappropriate or offensive, or find any link to not work, then please let us know so that we may remove the link.
12. Un-Authorised Use Of Our Website
If it is found that the Unbeatable website is being tampered with in any way including modification of URLs, posting unauthorised URLs on public media, pages being spidered, email cloaking, automatic scripts or anything deemed by ourselves to be abnormal use then we may terminate your account and any earnings may become forfeit. To protect our merchants, any suspected abuse of an offer may lead to transactions being revoked. Any transaction deemed to be of a suspicious nature may require verification by ourselves and/or the merchants involved, and further information on your transactions may be requested from yourself. For this reason, we may pass on any details which you have provided in communications with the merchant and its agencies. User names should not be offensive nor used in any way which may represent any trademarks or brand names, be it owned by Liquid New Media Ltd or other entities. Where this is the case then you will be required to update this to a suitable name.
13. Virus Disclaimer
We take all reasonable effort to test material before placing on our website. In the very unlikely event of any loss, disruption or damage, we cannot be held responsible for any loss, disruption or damage to your data or computer system which may occur whilst using material derived from this website.
14. Disclaimer
The www.unbeatable.com website is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of www.unbeatable.com. These terms and conditions shall be governed by the laws of England. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England. You hereby consent to the exclusive jurisdiction of the England courts in all disputes arising out of or relating to the use of this website. Use of this web site is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.