Memory careIndependent livingAssisted living
ARCADIA CARE JACKSONVILLE
0.00 reviews · 0 verifiedJACKSONVILLE, ILLic. 145928
ABUSECMS abuse icon presentSource: CMS Provider Information
DENYCMS payment denial (1 days)Source: CMS Penalties
FINECMS fine: $38,448Source: CMS Penalties
FINECMS fine: $31,993Source: CMS Penalties
VBPLower SNF VBP program ranking (#13,726)Source: CMS SNF VBP (PDC)
VBP-THigh nursing staff turnover in VBP period (63%)Source: CMS SNF VBP (PDC)
Provided by facility
Arcadia Care Jacksonville offers a full range of nursing services, specializing in short-term rehab, long-term care, psychiatric care, and memory care. The facility is designed to provide a warm and welcoming environment, ensuring residents receive top-tier care from skilled providers. With a focus on emotional well-being and social opportunities, Arcadia aims to enhance the quality of life for its residents. The facility is part of a larger network across Illinois, allowing for continuity of care across different services.
DiningRestaurant-Style Dining
TherapiesOn-Site Rehabilitation Services
Inside AmenitiesSwimming Pool
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
2.39 total HPRDRN 0.01 · weekend 95%Oct 2025 – Dec 2025
Survey history
12 inspections58 deficiencies on record
Federal IDs
CCN 145928
Overall: 1/5 · Health: 2/5 · Staffing: 1/5 · QM: 2/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyMar 2026 · CMS1 deficiencies
- F-727SS F — Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Health surveyNov 2024 · CMS13 deficiencies
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-623SS E — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-684SS G — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-727SS F — Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
- F-803SS D — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- F-880SS E — Provide and implement an infection prevention and control program.
- F-947SS F — Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Fire safetyNov 2024 · STATE FIRE MARSHAL5 deficiencies
- E-37SS F — Establish staff and initial training requirements.
- K-321SS E — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-374SS E — Install smoke barrier doors that can resist smoke for at least 20 minutes.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyAug 2024 · CMS3 deficiencies
- F-550SS G — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-880SS F — Provide and implement an infection prevention and control program.
- F-919SS F — Make sure that a working call system is available in each resident's bathroom and bathing area.
Health surveyMar 2024 · CMS1 deficiencies
- F-727SS F — Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Health surveyMar 2024 · CMS1 deficiencies
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
Health surveyJan 2024 · CMS1 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveyNov 2023 · CMS12 deficiencies
- F-550SS G — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-584SS B — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-600SS E — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-690SS E — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-693SS E — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-725SS F — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-804SS B — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
- F-925SS F — Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Fire safetyNov 2023 · STATE FIRE MARSHAL11 deficiencies
- E-37SS F — Establish staff and initial training requirements.
- K-271SS E — Have exits that are accessible at all times.
- K-281SS F — Install proper backup exit lighting.
- K-324SS E — Provide properly protected cooking facilities.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-346SS F — Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- K-354SS F — Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- K-374SS F — Install smoke barrier doors that can resist smoke for at least 20 minutes.
- K-711SS F — Provide a written emergency evacuation plan.
- K-741SS F — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- K-920SS E — Ensure proper usage of power strips and extension cords.
Health surveyOct 2023 · CMS1 deficiencies
- F-584SS B — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Health surveyOct 2022 · CMS6 deficiencies
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-888SS F — Ensure staff are vaccinated for COVID-19
Fire safetyOct 2022 · STATE FIRE MARSHAL3 deficiencies
- K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
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Write a reviewOperated by ARCADIA CARE (privately held) since 1997.