Assisted living
COMPLETE CARE AT SPRINGBROOK
0.00 reviews · 0 verifiedSILVER SPRING, MDLic. 215052
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
VBP-SLow SNF VBP readmission measure score (0.6)Source: CMS SNF VBP (PDC)
VBPLower SNF VBP program ranking (#11,799)Source: CMS SNF VBP (PDC)
INSPECTMost recent health inspection is more than 2 years oldSource: CMS Provider Information
Provided by facility
Complete Care at Springbrook offers tailored services and support to ensure a comfortable, enriching, and engaging experience for residents. Recognized for excellence in care, the facility focuses on providing a fulfilling environment where every resident can thrive. The staff is dedicated to meeting the needs of residents, ensuring they feel supported throughout their recovery journey. With a commitment to high-quality care, Complete Care aims to create a home-like atmosphere for all its residents.
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
4/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.19 total HPRDRN 0.58 · weekend 92%Oct 2025 – Dec 2025
Survey history
10 inspections49 deficiencies on record
Federal IDs
CCN 215052
Overall: 4/5 · Health: 3/5 · Staffing: 2/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyApr 2026 · CMS4 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyDec 2025 · CMS6 deficiencies
- F-658SS E — Ensure services provided by the nursing facility meet professional standards of quality.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-919SS E — Make sure that a working call system is available in each resident's bathroom and bathing area.
- F-921SS E — Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Health surveyMar 2025 · CMS3 deficiencies
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-755SS E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-800SS D — Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Health surveyDec 2024 · CMS5 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Fire safetySep 2020 · STATE FIRE MARSHAL1 deficiencies
- K-541SS D — Install properly constructed and protected linen or trash chutes.
Health surveySep 2020 · CMS7 deficiencies
- F-583SS D — Keep residents' personal and medical records private and confidential.
- F-585SS D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-880SS E — Provide and implement an infection prevention and control program.
Fire safetySep 2019 · STATE FIRE MARSHAL2 deficiencies
- K-211SS D — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-363SS C — Install corridor and hallway doors that block smoke.
Health surveySep 2019 · CMS8 deficiencies
- F-582SS B — Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-695SS E — Provide safe and appropriate respiratory care for a resident when needed.
- F-842SS B — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Fire safetyMar 2019 · STATE FIRE MARSHAL3 deficiencies
- K-541SS D — Install properly constructed and protected linen or trash chutes.
- K-741SS C — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- K-911SS D — Meet requirements for the installation and maintenance of electrical systems.
Health surveyMar 2019 · CMS10 deficiencies
- F-551SS D — Give the resident's representative the ability to exercise the resident's rights.
- F-572SS D — Give residents a notice of rights, rules, services and charges.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-689SS J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-740SS D — Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-840SS E — Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
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Write a reviewOperated by COMPLETE CARE (privately held) since 1976.
- Feb 2023
operator transition — JRK INVESTMENTS LLC
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — JRK INVESTMENTS LLC - Feb 2023
operator transition — PC MD5 TOPCO LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — PC MD5 TOPCO LLC - Feb 2023
operator transition — STERNBUCH, DANIEL
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — STERNBUCH, DANIEL - Feb 2023
operator transition — SMS 2021 TRUST
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SMS 2021 TRUST - Feb 2023
operator transition — DES CAPITAL LLC
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — DES CAPITAL LLC - Feb 2023
operator transition — PC MD5 OPCO HOLDCO LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — PC MD5 OPCO HOLDCO LLC - Feb 2023
operator transition — STEIN, SHALOM
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — STEIN, SHALOM - Feb 2023
operator transition — KLUGMAN, JACOB
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — KLUGMAN, JACOB