Skilled nursing
DOUGLAS MANOR
0.00 reviews · 0 verifiedWINDHAM, CTLic. 075258
VBP-SLow SNF VBP readmission measure score (2.4)Source: CMS SNF VBP (PDC)
FINECMS fine: $12,735Source: CMS Penalties
Provided by facility
Douglas Manor Nursing & Rehabilitation Center, located in Windham, Connecticut, is a family-owned facility specializing in short-term rehabilitation and skilled nursing care. The center focuses on personalized, resident-centered care to help residents recover safely and regain independence. Services include physical therapy, occupational therapy, pulmonary rehabilitation, and long-term care. The facility also offers restaurant-style dining with heart-healthy options and accommodates dietary needs with registered dietitian support.
DiningRestaurant-Style Dining
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.48 total HPRDRN 0.60 · weekend 90%Oct 2025 – Dec 2025
Survey history
12 inspections68 deficiencies on record
Federal IDs
CCN 075258
Overall: 1/5 · Health: 1/5 · Staffing: 4/5 · QM: 2/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyApr 2026 · CMS2 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-585SS D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Health surveyOct 2025 · CMS2 deficiencies
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyAug 2025 · CMS3 deficiencies
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveyApr 2025 · CMS18 deficiencies
- F-553SS E — Allow resident to participate in the development and implementation of his or her person-centered plan of care.
- F-561SS D — Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- F-565SS E — Honor the resident's right to organize and participate in resident/family groups in the facility.
- F-567SS E — Honor the resident's right to manage his or her financial affairs.
- F-568SS B — Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
- F-570SS C — Assure the security of all personal funds of residents deposited with the facility.
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-657SS E — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-745SS E — Provide medically-related social services to help each resident achieve the highest possible quality of life.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-791SS D — Provide or obtain dental services for each resident.
- F-880SS D — Provide and implement an infection prevention and control program.
- F-940SS E — Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Fire safetyApr 2025 · STATE FIRE MARSHAL6 deficiencies
- K-211SS D — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-351SS D — Install an approved automatic sprinkler system.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-541SS E — Install properly constructed and protected linen or trash chutes.
- K-712SS D — Have simulated fire drills held at unexpected times.
- K-927SS E — Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Health surveyApr 2025 · CMS2 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Health surveyDec 2024 · CMS1 deficiencies
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJul 2024 · CMS2 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyMar 2023 · CMS21 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-553SS D — Allow resident to participate in the development and implementation of his or her person-centered plan of care.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-585SS E — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-641SS B — Ensure each resident receives an accurate assessment.
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-697SS D — Provide safe, appropriate pain management for a resident who requires such services.
- F-726SS E — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F-810SS E — Provide special eating equipment and utensils for residents who need them and appropriate assistance.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
Fire safetyMar 2023 · STATE FIRE MARSHAL4 deficiencies
- K-324SS D — Provide properly protected cooking facilities.
- K-363SS D — Install corridor and hallway doors that block smoke.
- K-541SS D — Install properly constructed and protected linen or trash chutes.
- K-711SS F — Provide a written emergency evacuation plan.
Fire safetyFeb 2020 · STATE FIRE MARSHAL1 deficiencies
- K-133SS D — Install a two-hour-resistant firewall separation.
Health surveyFeb 2020 · CMS6 deficiencies
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-730SS B — Observe each nurse aide's job performance and give regular training.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-883SS E — Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Write a reviewOperated by RYDERS HEALTH MANAGEMENT (privately held) since 1976.
- May 2018
operator transition — SBRIGLIO, MARTIN
5% OR GREATER DIRECT OWNERSHIP INTEREST (51%) — SBRIGLIO, MARTIN - May 2018
operator transition — SCHWARTZ, RUSSELL
5% OR GREATER DIRECT OWNERSHIP INTEREST (25%) — SCHWARTZ, RUSSELL - May 2018
operator transition — THOMAS, WILLIAM
5% OR GREATER DIRECT OWNERSHIP INTEREST (25%) — THOMAS, WILLIAM