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HARBOR'S EDGE

0.00 reviews · 0 verifiedNORFOLK, VALic. 495395
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About

Harbor’s Edge is a recognized senior living community in Hampton Roads, VA, offering a luxurious lifestyle with maintenance-free apartments. It provides independent living, assisted living, and memory support services, all designed to cater to the needs and preferences of its residents. The community emphasizes personalized care through its True LifeCare® program, ensuring residents receive tailored assistance and support. With a focus on active engagement, residents can enjoy a variety of social, educational, and recreational programs. Harbor’s Edge has been awarded for its design and is committed to providing a high-quality living experience.

Amenities
DiningRestaurant-Style Dining
TherapiesOn-Site Rehabilitation Services
Inside AmenitiesSwimming Pool
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
5/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
6.93 total HPRDRN 1.76 · weekend 89%Oct 2025 – Dec 2025
Survey history
6 inspections23 deficiencies on record
Federal IDs
CCN 495395

Overall: 5/5 · Health: 5/5 · Staffing: 5/5 · QM: 4/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Fire safetyFeb 2026 · STATE FIRE MARSHAL1 deficiencies
  • K-344SS DHave an alternate power supply for its alarm system.
Health surveyFeb 2026 · CMS1 deficiencies
  • F-812SS EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Health surveyMar 2024 · CMS1 deficiencies
  • F-919SS EMake sure that a working call system is available in each resident's bathroom and bathing area.
Health surveyAug 2022 · CMS3 deficiencies
  • F-607SS DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
  • F-641SS DEnsure each resident receives an accurate assessment.
  • F-849SS DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Fire safetySep 2019 · STATE FIRE MARSHAL9 deficiencies
  • K-131SS DMeet requirements for sections of health care facilities separated by fire resistive construction.
  • K-223SS EProvide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
  • K-345SS FHave approved installation, maintenance and testing program for fire alarm systems.
  • K-353SS FInspect, test, and maintain automatic sprinkler systems.
  • K-362SS EEnsure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
  • K-511SS DHave properly installed electrical wiring and gas equipment.
  • K-531SS DHave elevators that firefighters can control in the event of a fire.
  • K-711SS FProvide a written emergency evacuation plan.
  • K-761SS ETo conduct inspection, testing and maintenance of fire doors by qualified individuals.
Health surveySep 2019 · CMS8 deficiencies
  • F-553SS DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
  • F-622SS DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
  • F-640SS DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
  • F-641SS DEnsure each resident receives an accurate assessment.
  • F-656SS EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-758SS DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  • F-812SS EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-880SS DProvide and implement an infection prevention and control program.
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Ownership

Operated by Unverified operator (CMS) (privately held) since 2008.

Contact

ONE COLLEY AVENUE
NORFOLK, VA 23510

7572330475harborsedgenorfolk.com
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