Memory careIndependent livingAssisted living
HILLCREST CARE CENTER
0.00 reviews · 0 verifiedWRAY, COLic. 065316
FINECMS fine: $4,587Source: CMS Penalties
FINECMS fine: $4,587Source: CMS Penalties
FINECMS fine: $4,587Source: CMS Penalties
FINECMS fine: $11,645Source: CMS Penalties
Provided by facility
Hillcrest Care Center & The Towers offers a range of senior care services in a secure, home-like environment. The facility provides 24-hour skilled nursing care, including physical, occupational, and speech therapy. Residents can enjoy various activities, companionship, and transportation services. The staff is specially trained to meet the needs of residents, including those with Alzheimer's and Dementia. Hillcrest is committed to delivering high-quality care and fostering a supportive atmosphere for all residents.
Housekeeping & MaintenanceHousekeeping Services
Transportation & ShoppingGeneral Transportation Services
TherapiesOn-Site Rehabilitation Services
Inside AmenitiesChapel/Meditation Room
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
5/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.38 total HPRDRN 0.80 · weekend 91%Oct 2025 – Dec 2025
Survey history
7 inspections43 deficiencies on record
Federal IDs
CCN 065316
Overall: 5/5 · Health: 4/5 · Staffing: 4/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyOct 2024 · CMS5 deficiencies
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-812SS D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
Fire safetyOct 2024 · STATE FIRE MARSHAL5 deficiencies
- K-363SS F — Install corridor and hallway doors that block smoke.
- K-522SS F — Have an externally vented heating system.
- K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-923SS F — Have proper medical gas storage and administration areas.
Health surveyJul 2024 · CMS1 deficiencies
- F-565SS E — Honor the resident's right to organize and participate in resident/family groups in the facility.
Health surveyMar 2023 · CMS8 deficiencies
- F-585SS E — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-697SS D — Provide safe, appropriate pain management for a resident who requires such services.
- F-880SS F — Provide and implement an infection prevention and control program.
- F-908SS D — Keep all essential equipment working safely.
- F-925SS E — Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- F-943SS E — Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Fire safetyMar 2023 · STATE FIRE MARSHAL12 deficiencies
- E-1SS F — Establish an Emergency Preparedness Program (EP).
- E-13SS F — Develop Emergency Preparedness policies and procedures.
- E-15SS F — Address subsistence needs for staff and patients.
- E-23SS F — Establish policies and procedures for medical documentation.
- E-24SS F — Establish policies and procedures for volunteers.
- E-26SS F — Establish roles under a Waiver declared by secretary.
- E-29SS F — Develop a communication plan.
- E-36SS F — Establish emergency prep training and testing.
- E-37SS F — Establish staff and initial training requirements.
- E-39SS F — Conduct testing and exercise requirements.
- E-6SS F — Conduct risk assessment and an All-Hazards approach.
- E-9SS F — Include a process for Emergency Preparedness collaboration.
Health surveyDec 2021 · CMS6 deficiencies
- F-646SS D — Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-700SS E — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- F-758SS E — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Fire safetyDec 2021 · STATE FIRE MARSHAL6 deficiencies
- E-39SS F — Conduct testing and exercise requirements.
- K-291SS D — Install emergency lighting that can last at least 1 1/2 hours.
- K-324SS D — Provide properly protected cooking facilities.
- K-521SS D — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-712SS D — Have simulated fire drills held at unexpected times.
- K-918SS D — Have generator or other power source capable of supplying service within 10 seconds.
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Write a reviewOperated by Unverified operator (CMS) (privately held) since 1994.
- Jul 2014
operator transition — WRAY COMMUNITY LONG TERM CARE, INC.
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — WRAY COMMUNITY LONG TERM CARE, INC.