Continuing careMemory careAssisted living
Pembroke Center
0.00 reviews · 0 verifiedPembroke, NCLic. 345409
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
ABUSECMS abuse icon presentSource: CMS Provider Information
VBP-SLow SNF VBP readmission measure score (0.0)Source: CMS SNF VBP (PDC)
VBP-RElevated VBP readmission rate (23.0%)Source: CMS SNF VBP (PDC)
VBPLower SNF VBP program ranking (#12,335)Source: CMS SNF VBP (PDC)
VBP-THigh nursing staff turnover in VBP period (68%)Source: CMS SNF VBP (PDC)
Provided by facility
Pembroke Center is an 84-bed skilled nursing facility located in Pembroke, NC, offering post-hospital short-term rehabilitation, long-term care, and respite care. The facility accepts Medicare, Medicaid, and most private insurances, and is dedicated to meeting the medical and rehabilitation needs of individuals recovering from illness or injury. Pembroke Center has received the AHCA Bronze Quality Award for its commitment to quality care.
DiningRestaurant-Style Dining
Housekeeping & MaintenanceHousekeeping ServicesLaundry Services
Transportation & ShoppingGeneral Transportation Services
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
Inside AmenitiesChapel/Meditation Room
Outside AmenitiesGarden
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
2.96 total HPRDRN 0.56 · weekend 92%Oct 2025 – Dec 2025
Survey history
12 inspections49 deficiencies on record
Federal IDs
CCN 345409
Overall: 1/5 · Health: 1/5 · Staffing: 1/5 · QM: 1/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJan 2026 · CMS1 deficiencies
- F-760SS D — Ensure that residents are free from significant medication errors.
Fire safetyNov 2025 · STATE FIRE MARSHAL3 deficiencies
- K-321SS D — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-353SS D — Inspect, test, and maintain automatic sprinkler systems.
- K-372SS D — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Health surveyNov 2025 · CMS17 deficiencies
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-585SS D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-638SS D — Assure that each resident’s assessment is updated at least once every 3 months.
- F-658SS E — Ensure services provided by the nursing facility meet professional standards of quality.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-730SS D — Observe each nurse aide's job performance and give regular training.
- F-755SS E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-880SS E — Provide and implement an infection prevention and control program.
Health surveyJun 2025 · CMS2 deficiencies
- F-600SS G — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-849SS D — Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Fire safetyNov 2024 · STATE FIRE MARSHAL4 deficiencies
- K-353SS D — Inspect, test, and maintain automatic sprinkler systems.
- K-363SS D — Install corridor and hallway doors that block smoke.
- K-916SS F — Have a battery powered remote alarm panel in a location accessible by operating personnel.
- K-923SS D — Have proper medical gas storage and administration areas.
Health surveyNov 2024 · CMS9 deficiencies
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-725SS D — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-727SS D — Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-757SS E — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-842SS B — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-849SS D — Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Health surveyMay 2024 · CMS1 deficiencies
- F-600SS J — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Fire safetyNov 2023 · STATE FIRE MARSHAL1 deficiencies
- K-521SS D — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Health surveyNov 2023 · CMS5 deficiencies
- F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-697SS E — Provide safe, appropriate pain management for a resident who requires such services.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-867SS E — Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Health surveySep 2023 · CMS1 deficiencies
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Health surveyJul 2023 · CMS3 deficiencies
- F-583SS D — Keep residents' personal and medical records private and confidential.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-867SS G — Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Health surveyJun 2023 · CMS2 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-867SS G — Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
No reviews from this reviewer type yet.
No questions yet. Ask the first one — a member of our team or someone who knows this community will answer.
Have a question about this community?
Ask anything — pricing, care, staffing, daily life. Our team answers, and questions are reviewed before they appear.Ownership
Write a reviewOperated by GENESIS HEALTHCARE (privately held) since 1992.
- Dec 2024
operator transition — WHITMAN, ARNOLD
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — WHITMAN, ARNOLD - Feb 2020
operator transition — SUN HEALTHCARE GROUP, INC.
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SUN HEALTHCARE GROUP, INC. - Feb 2015
operator transition — GENESIS HOLDINGS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HOLDINGS LLC - Feb 2015
operator transition — GENESIS HEALTHCARE INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HEALTHCARE INC - Dec 2012
operator transition — GEN OPERATIONS I LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GEN OPERATIONS I LLC - Dec 2012
operator transition — GEN OPERATIONS II LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GEN OPERATIONS II LLC - Dec 2012
operator transition — GENESIS HEALTHCARE LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HEALTHCARE LLC - Dec 2012
operator transition — FC GEN OPERATIONS INVESTMENT LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — FC GEN OPERATIONS INVESTMENT LLC