Memory careAssisted living
THE WINDSOR PLACE
0.00 reviews · 0 verifiedCOLUMBUS, MSLic. 255257
FINECMS fine: $5,420Source: CMS Penalties
FINECMS fine: $5,419Source: CMS Penalties
FINECMS fine: $40,108Source: CMS Penalties
Provided by facility
The Windsor Place offers modern outpatient and short-term inpatient rehabilitation services, focusing on helping patients regain strength, independence, and mobility after various medical events. The facility features a professionally staffed therapy department and provides a detailed plan of care for rehabilitation. It accommodates individuals post-hospitalization with around-the-clock healthcare and housing. The Pointe Retirement Community also offers a range of services including assisted living, skilled nursing, and specialized care for Alzheimer’s and dementia.
TherapiesOn-Site Rehabilitation Services
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.45 total HPRDRN 0.38 · weekend 88%Oct 2025 – Dec 2025
Survey history
5 inspections27 deficiencies on record
Federal IDs
CCN 255257
Overall: 1/5 · Health: 2/5 · Staffing: 4/5 · QM: 1/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Fire safetyOct 2024 · STATE FIRE MARSHAL1 deficiencies
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyOct 2024 · CMS11 deficiencies
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-655SS G — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-700SS D — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- F-755SS E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveyMay 2024 · CMS1 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Health surveyJul 2023 · CMS8 deficiencies
- F-565SS D — Honor the resident's right to organize and participate in resident/family groups in the facility.
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-725SS D — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveyOct 2021 · CMS6 deficiencies
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-640SS D — Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- F-657SS H — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-689SS H — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-868SS D — Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
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Write a reviewOperated by Unverified operator (CMS) (privately held) since 1999.
- Oct 2003
operator transition — PHILLIPS, OLIVER
5% OR GREATER DIRECT OWNERSHIP INTEREST (52%) — PHILLIPS, OLIVER - Oct 2003
operator transition — MASCARENAS, SANDRA
5% OR GREATER DIRECT OWNERSHIP INTEREST (12%) — MASCARENAS, SANDRA - Oct 2003
operator transition — PHILLIPS, HELEN
5% OR GREATER DIRECT OWNERSHIP INTEREST (12%) — PHILLIPS, HELEN - Oct 2003
operator transition — PHILLIPS, GREGORY
5% OR GREATER DIRECT OWNERSHIP INTEREST (12%) — PHILLIPS, GREGORY - Oct 2003
operator transition — PHILLIPS, KENNETH
5% OR GREATER DIRECT OWNERSHIP INTEREST (12%) — PHILLIPS, KENNETH - Oct 2003
operator transition — WINDSOR PLACE NURSING CENTER INC
5% OR GREATER DIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — WINDSOR PLACE NURSING CENTER INC