Assisted living

TROY MANOR

0.00 reviews · 0 verifiedTROY, MOLic. 265702

Signals

JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations

FINECMS fine: $84,256Source: CMS Penalties

DENYCMS payment denial (33 days)Source: CMS Penalties

DENYCMS payment denial (5 days)Source: CMS Penalties

FINECMS fine: $20,429Source: CMS Penalties

INSPECTMost recent health inspection is more than 2 years oldSource: CMS Provider Information

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Provided by facility

About

Troy Manor provides comprehensive long-term care under physician supervision, focusing on the physical, mental, and psychosocial well-being of residents. The facility offers safe and reliable resident transportation to ensure attendance at medical appointments, utilizing handicapped accessible vans.

Amenities

Transportation & ShoppingGeneral Transportation Services

Ambulatory Assistance & AccessibilityWheelchair Accessible Facilities

CMS Care CompareView on Medicare.gov →

Medicare overall

1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.

Staffing (PBJ)

1.48 total HPRDRN 0.19 · weekend 92%Oct 2025 – Dec 2025

Survey history

11 inspections113 deficiencies on record

Federal IDs

CCN 265702

Overall: 1/5 · Health: 1/5 · Staffing: 1/5 · QM: 3/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections

Health surveyMay 2025 · CMS3 deficiencies

F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-610SS D — Respond appropriately to all alleged violations.

Health surveyNov 2024 · CMS1 deficiencies

F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Health surveyOct 2024 · CMS8 deficiencies

F-557SS D — Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-600SS G — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-610SS D — Respond appropriately to all alleged violations.
F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F-880SS E — Provide and implement an infection prevention and control program.

Health surveyApr 2024 · CMS17 deficiencies

F-558SS D — Reasonably accommodate the needs and preferences of each resident.
F-561SS E — Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F-623SS B — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F-625SS B — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-679SS E — Provide activities to meet all resident's needs.
F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
F-700SS E — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F-728SS E — Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
F-760SS D — Ensure that residents are free from significant medication errors.
F-805SS D — Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-880SS K — Provide and implement an infection prevention and control program.
F-909SS E — Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Fire safetyApr 2024 · STATE FIRE MARSHAL15 deficiencies

E-39SS F — Conduct testing and exercise requirements.
E-4SS F — Develop and maintain an Emergency Preparedness Program (EP).
E-41SS F — Implement emergency and standby power systems.
K-100SS E — Meet other general requirements.
K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K-311SS E — Have an enclosure around a vertical opening shaft.
K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
K-355SS E — Properly select, install, inspect, or maintain portable fire extinguishes.
K-363SS E — Install corridor and hallway doors that block smoke.
K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K-712SS F — Have simulated fire drills held at unexpected times.
K-741SS E — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K-911SS E — Meet requirements for the installation and maintenance of electrical systems.
K-920SS E — Ensure proper usage of power strips and extension cords.
K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.

Health surveySep 2023 · CMS1 deficiencies

F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Health surveyAug 2023 · CMS2 deficiencies

F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F-880SS F — Provide and implement an infection prevention and control program.

Health surveyOct 2020 · CMS27 deficiencies

F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F-600SS K — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-604SS G — Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F-609SS E — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-610SS E — Respond appropriately to all alleged violations.
F-623SS E — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F-625SS E — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-658SS E — Ensure services provided by the nursing facility meet professional standards of quality.
F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-688SS E — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-692SS G — Provide enough food/fluids to maintain a resident's health.
F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
F-700SS E — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F-730SS E — Observe each nurse aide's job performance and give regular training.
F-759SS E — Ensure medication error rates are not 5 percent or greater.
F-800SS D — Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F-803SS E — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Fire safetyOct 2020 · STATE FIRE MARSHAL15 deficiencies

E-36SS C — Establish emergency prep training and testing.
K-161SS E — Use approved construction type or materials.
K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K-291SS F — Install emergency lighting that can last at least 1 1/2 hours.
K-321SS E — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
K-363SS E — Install corridor and hallway doors that block smoke.
K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K-374SS E — Install smoke barrier doors that can resist smoke for at least 20 minutes.
K-712SS F — Have simulated fire drills held at unexpected times.
K-741SS E — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
K-920SS F — Ensure proper usage of power strips and extension cords.
K-923SS E — Have proper medical gas storage and administration areas.
K-932SS D — Meet other general requirements.

Health surveyJan 2019 · CMS12 deficiencies

F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-585SS E — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F-640SS B — Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-686SS E — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-760SS D — Ensure that residents are free from significant medication errors.
F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F-806SS D — Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F-809SS E — Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F-880SS E — Provide and implement an infection prevention and control program.
F-924SS E — Put firmly secured handrails on each side of hallways.

Fire safetyJan 2019 · STATE FIRE MARSHAL12 deficiencies

K-161SS E — Use approved construction type or materials.
K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K-281SS D — Install proper backup exit lighting.
K-291SS E — Install emergency lighting that can last at least 1 1/2 hours.
K-324SS E — Provide properly protected cooking facilities.
K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
K-355SS E — Properly select, install, inspect, or maintain portable fire extinguishes.
K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K-712SS F — Have simulated fire drills held at unexpected times.
K-911SS E — Meet requirements for the installation and maintenance of electrical systems.
K-920SS E — Ensure proper usage of power strips and extension cords.
K-932SS E — Meet other general requirements.

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Ownership

Operated by JAMES & JUDY LINCOLN (privately held) since 2000.

Jan 2008
operator transition — LINCOLN, JAMES
5% OR GREATER DIRECT OWNERSHIP INTEREST (50%) — LINCOLN, JAMES
Jan 2008
operator transition — LINCOLN, JUDY
5% OR GREATER DIRECT OWNERSHIP INTEREST (50%) — LINCOLN, JUDY

Contact

200 THOMPSON DRIVE
TROY, MO 63379

Get directions →

6365288446 visittroymanor.com

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