Skilled nursing
West Side House LTC Facility
0.00 reviews · 0 verifiedWORCESTER, MALic. 225500
VBP-THigh nursing staff turnover in VBP period (63%)Source: CMS SNF VBP (PDC)
Provided by facility
West Side House of Worcester is a family-owned skilled nursing facility offering a range of services including short-term rehabilitation, long-term care, and specialized programs for brain injuries. The facility is Medicare-certified and features a dedicated multi-disciplinary team that provides personalized care. Services include respite care, hospice care, and a comprehensive rehabilitation program aimed at promoting independence and dignity. The facility is designed to meet the evolving needs of seniors, ensuring quality care in a compassionate environment.
Transportation & ShoppingGeneral Transportation Services
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
5/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.92 total HPRDRN 0.49 · weekend 86%Oct 2025 – Dec 2025
Survey history
6 inspections43 deficiencies on record
Federal IDs
CCN 225500
Overall: 5/5 · Health: 5/5 · Staffing: 4/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Fire safetyMar 2026 · STATE FIRE MARSHAL17 deficiencies
- E-13SS E — Develop Emergency Preparedness policies and procedures.
- E-18SS E — Establish procedures for tracking staff and patients during an emergency.
- E-22SS E — Establish policies and procedures for sheltering.
- E-24SS E — Establish policies and procedures for volunteers.
- E-29SS E — Develop a communication plan.
- E-30SS E — List the names and contact information of those in the facility.
- E-31SS E — Provide emergency officials' contact information.
- E-36SS E — Establish emergency prep training and testing.
- E-39SS E — Conduct testing and exercise requirements.
- E-4SS E — Develop and maintain an Emergency Preparedness Program (EP).
- E-6SS E — Conduct risk assessment and an All-Hazards approach.
- K-324SS C — Provide properly protected cooking facilities.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-363SS D — Install corridor and hallway doors that block smoke.
- K-712SS E — Have simulated fire drills held at unexpected times.
- K-918SS E — Have generator or other power source capable of supplying service within 10 seconds.
- K-920SS D — Ensure proper usage of power strips and extension cords.
Fire safetyDec 2024 · STATE FIRE MARSHAL12 deficiencies
- E-13SS F — Develop Emergency Preparedness policies and procedures.
- E-29SS F — Develop a communication plan.
- E-36SS F — Establish emergency prep training and testing.
- E-4SS F — Develop and maintain an Emergency Preparedness Program (EP).
- K-291SS D — Install emergency lighting that can last at least 1 1/2 hours.
- K-321SS D — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-324SS D — Provide properly protected cooking facilities.
- K-372SS F — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-711SS D — Provide a written emergency evacuation plan.
- K-911SS F — Meet requirements for the installation and maintenance of electrical systems.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-920SS D — Ensure proper usage of power strips and extension cords.
Health surveyDec 2024 · CMS4 deficiencies
- F-604SS D — Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- F-641SS B — Ensure each resident receives an accurate assessment.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveyNov 2024 · CMS1 deficiencies
- F-607SS D — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Fire safetySep 2023 · STATE FIRE MARSHAL1 deficiencies
- K-761SS D — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Health surveySep 2023 · CMS8 deficiencies
- F-637SS D — Assess the resident when there is a significant change in condition
- F-679SS D — Provide activities to meet all resident's needs.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-759SS E — Ensure medication error rates are not 5 percent or greater.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-883SS E — Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Write a reviewOperated by ELDER SERVICES (privately held) since 1990.